New technology at Baptist Health gives families of newborns peace of mind

There is nothing sweeter than a newborn, but what if your baby was so tiny, holding him threatened his life.  For mom and dad, that is a tough reality.  However, a generous donation is helping families connect with their premature babies.

Not only one, not just two, but three babies.  Marcus and Heather Helton were amazed when they found out their family of three was growing to six.

"I’ve never been more shocked at anything in my life, we cried a bit, surprised and excited at the same time, but definitely nervous," said Marcus.

Shorty after birth, Micah was transferred to Louisville, Kentucky.

"Micah had a collapsed lung, Dr. O’Neill decided he might need a little more attention, so I went with him to Louisville," said Marcus.

Heather had to stay behind because she was recovering from having the triplets.

"Being separated from one of your babies is very hard," said Heather.

However, thanks to these new Cappock Family Cams, Marcus and Heather could check in on their babies.

"It was a close up, mainly body shot, you could see their face, sometimes they would just open their eyes, seeing that melts your heart," said Marcus and Heather.

Eleven Cappock Family Cams were donated to Baptist Health Paducah.

"It doesn’t help us take care of the babies better, but the families better," said Dr. Edward O’Neill, medical director of the Neonatal Intensive Care Unit.

Dr. O’Neill said it helps give families peace of mind.

"This is another way we can help, I hope, reduce the stress, by being connected to the baby, the camera is a nice close up, you get an intimate view of the baby," said Dr. O’Neill.

It is even more than that, it is a view offering parents comfort during these special moments.
"I’m still in shock, but it’s worth it, it’s going to be a wild ride isn’t it," said Heather.

More than 1,400 babies are born at Baptist Health Paducah each year, more than the number born at all region hospitals combined. The Cappock Family Cams were provided through a generous donation by Mike and Caroline Cappock. The camera delivers a secure image stream for parents and family members. They can view the baby remotely from anywhere with an internet connection via a laptop, smart phone or tablet.

The cameras do not transmit sound and do not record video. No other users have access to the baby’s images unless you have provided them the log-in credentials.

The Helton triplets have all been released from the hospital and they are home with their family.

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