Lawmakers report long waits at social service office
Kentucky lawmakers who visited a social service office say they found people waiting hours trying to get services restored as the state struggles to fix problems with its public benefit system.
The Courier-Journal (http://cjky.it/1oMnrgc ) reports that Democratic state Reps. Mary Lou Marzian, Jim Wayne and Darryl Owens spent about an hour talking with staff and clients at the social service office in downtown Louisville.
The Louisville lawmakers say they were shocked by the stories they heard Friday.
Marzian called it "heartbreaking, depressing, sad."
Officials with Gov. Matt Bevin’s administration have said they’re struggling to correct widespread problems with the new system known as Benefind, meant to be a one-stop shop for public benefits.