Kentucky state officials working to ensure expedited propane delivery
FRANKFORT, Ky. – Governor Steve Beshear and Attorney General Jack Conway are working to ensure the transportation and delivery of propane to residential and commercial customers during the persistent cold weather across the state.
Gov. Beshear will continue to waive federal requirements on propane suppliers in order to expedite the transporting of fuel. General Conway’s office is working with propane marketers and consumers to ensure fuel delivery during high demands.
“We are looking at every possible area where we can assist Kentuckians during these frigid temperatures, which have greatly impacted the need for propane, especially by our agriculture community,” Gov. Beshear said. “My office will continue to work with the AG and agriculture, energy, transportation and emergency management officials to monitor the effects of this bitter weather.”
“This is a scary situation for farmers and residential customers,” General Conway said. “My office is working to make sure consumers get the waivers they need if suppliers cannot make deliveries because of propane shortages.”
At the request of the Kentucky Propane Gas Association and by direction of the governor, the Kentucky Transportation Cabinet, working with the Energy and Environment Cabinet, issued an executive emergency order exempting commercial vehicle drivers from federal “hours of service” requirements while transporting propane.
The order was initially signed Jan. 8 by Transportation Cabinet Secretary Mike Hancock during the polar vortex and was set to expire Jan. 28.
General Conway’s office has worked with propane marketers to ensure propane delivery to customers if a company can’t adequately supply the fuel. Under law, a propane marketer must authorize another propane company to service their tanks.
The Office of the Attorney General will now be monitoring the UPG situation and taking additional action as necessary to make sure consumers are protected on a going-forward basis.
Customers who are unable to reach their supplier, obtain a release or obtain supply from another supplier should contact the Office of the Attorney General at email@example.com or call the Propane Supply Complaint Hotline at 1-866-592-2555.