MCCRACKEN COUNTY, Ky. - There are claims of black mold inside local apartments and now concerned families are speaking out.

However, the company representatives in charge of the complex said there isn't any black mold. One representative went so far as to say the tenants lied about filing complaints.

The Lone Oak Manor Apartments are located off of College Street in McCracken County.

Complex management told Local 6 if they are contacted about a problem, they address it immediately. However, Local 6 found a number of tenants who said they have contacted management but feel like they're getting the runaround.

Tenant Sandy Hayes said she's angry.

"We work hard. We try to take care of our kids, give them what they need, try and give them a little of what they want. You just can't afford to move. You have to stay where you are at."

Hayes said black mold in her apartment is making her sick.

"I have really bad sinuses anyway and I am constantly having sinus drainage. It keeps me sick, coughing and carrying on."

Hayes showed Local 6 what she said is black mold, drippings from several air vents. She said the real problem is in her bathroom, where you can see a black substance in different portions of the bathroom. Hayes said black mold still surrounds the bathroom faucet, the tub corners and behind a broken portion of the wall.

A separate tenant at Lone Oak Manor Apartments contacted Local 6 about a claim of black mold inside her apartment. We obtained two separate reports involving that claim. The first, by the management, citing no problem. Then, a separate report by an outside agency questioned the authenticity of the first report.

Hayes and others told Local 6 the property manager has told them to use bleach to remove it. While management is aware of one official complaint filed, they are unaware of any other complaints.

The manager told Local 6 by phone, "That is a lie. If there is any mold found in their apartment it's because they have not cleaned around their tub. That is their responsibility."

Local 6 reached out to Cornerstone Properties. The Indiana based company oversees that specific government housing complex in McCracken County. Jeff Dwyer is the Senior Property Manager and told Local 6, "If there is an issue and it gets reported, it gets fixed. We would never ignore a call like that."

The U.S. Department of Housing and Urban Development, or HUD, requires an inspection of the property once a year. Dwyer said they go above and beyond by performing two inspections.