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FREQUENTLY ASKED QUESTIONS

On the exterior of the house, there are cracks between some of the bricks/blocks, is this a sign of foundation problems?

Cracks in the bricks or blocks of your home's foundation are never a good sign. If you notice cracks in the foundation you should have it inspected by a qualified foundation repair company. The company should set up a survey transit and take readings to determine where settlement may have occurred, then come up with a repair plan.

We have an older home with a block foundation. The blocks have buckled inward and have slight separation. What do we do to fix this issue?

This type of movement is generally caused from soil pressure building up on the basement wall, causing it to push (or bow) inwards. This problem can occur in any type of basement wall, but is most common in blocked foundations. Helitech has several different methods of repair; the severity of the bow in the wall is the determining factor on what we recommend. Our Helitech estimators can inspect the wall, and then provide you with the available options of repair.

My doors and windows are sticking, and are often hard to open and close. Is this from swelling or do I have a foundation problem?

Could be either, or actually both. Changes in the weather can exaggerate common signals of foundation problems. These will generally cause additional problems such as unleveled floors, or cracks in the drywall, outside brickwork, and inside foundations, both poured and blocked. Helitech would be happy to provide a free inspection of your home and help determine the problem you are dealing with.

Our sump pump seems to be working, but when it rains we get water in the basement. Do I just need a new sump pump?

Unfortunately, no. You most likely need to have a basement waterproofing system installed. Sump pumps are a great way to deal with water issues, but only if they are able remove water from under the floor and walls. Alone, most sump pumps can't accomplish this task and need the added help of a drainage system.

We recently purchased a home, the home inspector pointed out a hairline crack in the foundation. He mentioned we could have it filled if we were concerned. Is this just a normal settlement issue or something bigger?

Most all poured concrete foundation walls will crack at some point due to natural settlement and soil movement. Most of these cracks can be filled to prevent water leakage and never cause any further issue. Helitech recommends having the cracks injected and covered with a carbon fiber membrane to strengthen the wall and help protect it against future movement.

I live in a 40-year-old home, and we have just started noticing some cracks in the drywall inside and the brick outside. After 40 years, why is this just now happening?

Most people think that once a home is a couple of years old, it has settled and shouldn't have any additional problems. Unfortunately, it is usually the exact opposite as most foundation settlement starts once the home has been there for many years, even decades. This is caused by changing soil conditions, tree and landscaping growth, changes in the gutter system, or even other homes and buildings going up in the area. We can never know for sure the cause or problem until we examine it in person. Let Helitech come and see how we can help.

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