Some Roku customers say they were threatened and pressured to pay as much as $150 after seeing an error message and phone number while setting up their device.
It goes without saying that while many of us are spending time in isolation and away from work and friends, the time people are spending on social media is up.
As many Americans continue to work from home and students continue to be taught online through Zoom meetings or something else, internet speeds have become a big concern.
The COVID-19 pandemic has created challenges for parents who are suddenly working from home and who also have their children at home doing schoolwork.
It appears every company is trying to nudge in on the popularity of Zoom video meetings. Zoom may be the social media network of the Coronavirus pandemic as people work from home and students are taking classes over Zoom meetings.
Have you noticed some people Zooming look great while yours needs some help? For the most part it has a lot to do with lighting and sound. Check out these gadgets you need to up your Zoom game.
One of the biggest challenges in flattening the curve of the coronavirus and COVID-19 is information on where it is spreading and who has it or has had it. Social media, and more specifically Facebook and its 2 billion users, may be able to help.
Zoom is being used by teachers for schoolwork, for business meetings, and families staying in touch. But trolls are bombing many of those meetings, using foul language and displaying pornographic images.
Apple and Google have a plan to help flatten the curve of the spread of the coronavirus, but it is raising issues about privacy and security.
From saving money to speeding up your internet connection, technology reporter Jamey Tucker answered your questions Wednesday night in a live Zoom meeting.
While you work from home, hackers are doing the same thing: targeting people who might be using their company laptop.
Siri can now provide information on the coronavirus and might even be able to help you decide whether you should seek medical attention or just stay at home.
As health workers are busy trying to contain the COVID-19 or the coronavirus and disseminate accurate information. App developers in China and elsewhere are working hard to take advantage of the concerns.
If you've ever lost a strong signal on a smartphone, this trick may get you back online in 2 seconds.
You cannot trust everything you read on TripAdvisor.
If you have a smartphone, Alexa or other smart device, you probably know by now they're always listening. You might not realize how many times those devices record what you are saying.
Cutting the cord with cable and satellite? Here's a look at if it's really worth it and whether you'll save money.
The National Retail Federation says consumers will spend more than they did last year, $30 more in fact. Most of that will be candy, flowers, cards and maybe jewelry, but if you haven't considered it yet, why not take a look at tech gadgets?
After seeing ad after ad in my Facebook and Instagram feeds, I decided to see what the new fitness device called The Mirror is all about.
Sometimes, it's not enough to delete a friend request from a scammer.
A woman logged onto Facebook only to come across a shocking discovery.
Facebook will begin notifying 2.4 billion of its users that they need to review their privacy settings. You're almost assured to receive the notification over the next couple of weeks. What does it mean?
As if you didn't already have enough to worry about, there's this: Your computer may be mining for bitcoin without your permission or knowledge.
Slow internet? Help is on the way with Wi-Fi 6.
Robots coming for our job has been a story worth covering the past few years. But for some careers, robots and humans will work hand-in-hand. Literally.
You wouldn't think you could come to Las Vegas to learn how to get a better night's sleep. But this is CES, and the fastest growing area of the 5,000 or so companies unveiling products is the area of sleep tech.
The world’s largest consumer electronics shows is happening now in Las Vegas. It’s where we first see new cars, TVs and smart home devices.
Here's a look at some of the most influential tech products of the past 10 years.
If you’re one of the 100 million or so Americans who have an Amazon Echo device in your home, there’s one thing you should do right now to protect your home.
If you're looking for one of those "Wow!" gifts to give someone this year, you'd be wise to check out the latest in technology and electronics.
These tech gadgets are small enough to fit into a stocking, but may prove to be the most useful gifts your family will receive this year.
You probably expect to spend hundreds on tech gadgets, but you can impress people on your list with how cool you are, for at or under $30.
The FBI says many smart TVs are unsecured, making them vulnerable to hackers. If they can take it over, they could turn it off and on, raise the volume or activate the camera to watch you.
Shopping for a smartphone is so easy, and you can do it anywhere. This year, consumers are expected to spend billions of dollars by tapping "buy now" on their phones. And some will lose a lot of money by making simple mistakes.
Hundreds of Twitter and Facebook users had their personal information accessed or stolen by malicious apps they had downloaded and installed on their smartphones.
You're shopping online, and you see a great deal. But is it too good to be true?
Getting from one place to the other with so many people on the roads and at airports can be frustrating. Consumer Technology Reporter Jamey Tucker has found some travel tech that can make it easier.
Whether you're an experienced marathon runner or just starting to hit the pavement, here's a look at three apps that can help you set and reach your goals.
The way people shop for clothes is changing. Consumer technology reporter takes subscription shopping for a spin.
Here's a system that will help you create strong passwords — and help you remember them.
Facebook will undergo a face lift over the next several months, drastically changing the simple look it adopted when it began accepting users worldwide.
Do you have a Roku Or an Amazon Fire TV device? Millions of homes have not just one, but several. We can watch Netflix, Amazon Prime Video, Hulu and free TV shows and movies without a subscription.
There may be as many cooking apps to choose from as there are any other category. Most do the same thing: meal ideas, shopping lists and step-by-step directions.
Security cameras are great, because we can watch what's happening at home on our smartphone from anywhere. But a report from a consumer watchdog group in the UK found some of the most popular cameras for sale on Amazon could let anyone watch what's going on from their phone.
One in three people over the age of 65 have a hard time hearing simple things like someone talking or the television, according to the National Institute on Aging. But new technology at our fingertips can help.
If you're an audiophile who listens to music by streaming it from Apple, Spotify, Pandora or Amazon, there's good news: Amazon can now stream music in ultra high definition.
Apple is releasing a new program where kids can play unlimited games on their phones for a monthly fee. It's called Apple Arcade.
We've told you about these disturbing kids videos before. They're creepy, gross and way too provocative for kids. the videos are all over YouTube. Find one, and kids can follow down a rabbit hole to hundreds of others. Now Google, which owns YouTube is cracking down.
What if you could use a password with 13 characters, letters, numbers, special characters and use a different combination for every online account you have? And what if you could change those passwords every time you log-in.
What about football? It's the most-asked question about cutting the cable or satellite cord.
Helpster is a different type of homework helper app in that it pairs students with tutors who can explain how to reach the correct answer.
